Privacy Policy

We collect personal information that you voluntarily provide to us when submitting a request or contacting us through our website. This includes data entered into our online intake forms:

• Full Name
• Phone Number
• Email Address
• Project Details (Descriptions, lists, or location of items to remove)
• Physical Address (Property where removal services are requested)

We use your information strictly to operate our local service business, including:

• Reviewing job descriptions to provide accurate service estimates.
• Scheduling, performing, and billing your junk removal service.
• Sending booking confirmations, arrival updates, and service-related communications.

By providing your phone number and checking our form consent box, you agree to receive text messages regarding your service appointments and scheduling updates (such as "Our crew is 15 minutes away").

You can opt out of receiving text messages at any time by replying "STOP" to any text message we send.

Mobile information will not be shared with third parties for marketing or promotional purposes.

We do not sell, rent, or trade your personal information to third-party data brokers or marketing agencies. We only share data with trusted infrastructure providers necessary to process your requests and perform our services:

• Form Processing: We use Formspree to securely capture, transmit, and deliver the data you submit via our online lead forms. Formspree processes this data in accordance with their own data security and privacy protocols.
• Operations & Payments: Your data may be shared with our internal scheduling tools or secure payment processors solely to complete your requested junk removal job.

We use performance and analytics cookies and related technologies to understand how visitors interact with our website and to measure website speed and responsiveness. Specifically:

• Vercel Analytics: We use Vercel Analytics to collect anonymous telemetry and traffic details. This helps us optimize site performance. No personally identifiable information (PII) is collected or stored through this service.
• Vercel Speed Insights: We use Vercel Speed Insights to track real-time loading speeds and UI responsiveness across different browsers and devices.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website's interactive features.

We are committed to securing the data you submit to us. All communication and data entered into our online quote forms are encrypted in transit using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology before being securely transmitted to Formspree.

While we employ industry-standard protocols to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Our services and website are not directed to individuals under the age of thirteen (13). We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately so we can promptly delete it.

You have the right to request access to the personal data we hold about you, or request that we delete your information from our operational or contact logs.

To do so, please reach out to us by phone at 434-556-2919.